Shipping Policy

Thank you for shopping at nextone! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our delivery policy to understand how we process and deliver your orders.

1. Order Processing:

  • Orders are typically delivered within 30 min-45 min  after payment confirmation.
  • During peak seasons or promotional events, Delivery times may be slightly longer.

2. Shipping Methods:

  • We offer a variety of shipping methods to suit your needs, including standard and expedited options.
  • Shipping costs are calculated based on the selected shipping method, package weight, and destination.

3. Shipping Locations: 

  • We Currently ship  food in Ratlam.
  • If your city is not listed, please contact our customer support for assistance.

4. Estimated Delivery Time:

  • Estimated delivery times vary based on the delivery method selected during checkout.

5. Order Tracking:

  • Once your order has been shipped, you will receive a delivery confirmation email with a tracking number.
  • Use the provided tracking number to monitor the status and location of your package.

6. Shipping Delays:

  • While we strive to meet all delivery timelines, unforeseen circumstances such as customs delays or extreme weather conditions may affect delivery times. We appreciate your understanding in such cases.

7. Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees incurred during the import process.
  • We cannot predict or control these charges, and they are the responsibility of the buyer.

8. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for orders shipped to incorrectly provided addresses.

9. Order Modifications and Cancellations:

  • Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming your purchase.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support at support@nextone.com

Thank you for choosing nextone for your online shopping needs!